About XT LASER

In 2004, the company XT LASER was established as a preparation for the change in the industrial marking and cutting. A group of investors have decided to use the advantageous position in China, to provide the recently established companies with all necessary know-how. This decision has triggered the basic impulse for the establishment and functioning of XT LASER , which supplies the end users with high quality products. 

High quality customer program has been established to support our customers. The goal of the company is to be a partner to the customers, and to help them with the fulfilment of their requirements and goals. In practise, it means to provide a complete reliability and serious dealings, and fast supplies of technologies, the highest achievable quality, and appropriate prices. It means to provide the complex offer, consulting and advisory services, and flexibility in all support forms including the continuous extension of the offer in compliance with the technological development which results in customer satisfaction. Our company offers to its partners and customers:

• Complex offer – the first, pre-sale stage is very important for later customer satisfaction. On the basis of detailed discussion regarding the requirements and options, the customer will receive the offer with an optimum solution as regards the quality, amount, and production rhythm, and finally the production costs.
• Warranty service - all supplied inscription systems provided by XT LASER have warranty service in compliance with the law.
• Extended warranty service - the supplied systems are extremely reliable but we still offer the above standard care in the form of the express interventions during a failure, or the extension of the warranty period.
• Preventative maintenance - we provide the option of preventative servicing inspections. The preventative inspection is the base for preventing possible larger failures, e.g. during a long term utilization of the machines or during a long lasting stoppage of work. These servicing inspections can be planned as per the customer requirements, e.g. during the general shut down due to holidays, etc.
• Training of the operators - we provide the training for the customer operators for all supplied systems.