2015年5月18日星期一

Questions will be asked by customers before buying laser machines from XT LASER


Most of customers will ask following questions :

1.What is warranty period of whole laser machine?
XT LASER offer 2 years for whole laser machines, if anything wrong happens to machine unhumanly, XT LASER will send spare parts free of charge to customers.

2.How about Aftersales service?
XT LASER has professional aftersales service teams, standing by 24 hours , 7 days per week.
Video chatting, remote control , phone calling .etc are some ways to be used for serve customers.
Try best to solve every problem for customers.
Even engineers are available in customers factory,if necessary.

3. Which marking software you use with laser machine?
Ezcad marking software is most popular in market, very easy to operate and more powerful function. 
Here is video link: https://youtu.be/YIlMRVM5HF8

4. CE , ISO , BV , FDA certificates can be offered by XT LASER.

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